The Situation
Just when life couldn’t get any busier, Kelly’s laptop quit working. So she was off to the computer store to buy a new machine.
She barely got out the words, ‘I’m looking for a laptop’ when the eager sales associate began spewing out THOUSANDS of technical specifications for every laptop in the store!
Kelly’s head hurt. She staggered to her car, mumbling, ‘Thanks for ALL the information – ‘
The Situation:
Your fingers peel wrapping paper off the gift faster than snow melts in the spring. As you rip into the box, you tremble with anticipation. Then your heart stops. The gift is a homemade lime-green scarf-and-hat set. YUCK. Excitedly, your best friend asks, ‘So, do you like it?’
The Situation The pressure is mounting at work and maybe even at home. Your ‘To Do’ list is overwhelming and you need help! Communication Action Tip Step One: Don’t use the word ‘Help’. Be aware that the word ‘help’ can make others nervous. It can imply neediness. People may fear that you want more than […]